Customers are demanding a great in-store experience. Thus, this expectation should be a top priority for your business. To ensure positive customer experiences on your retail floor, start with empowering your employees.
According to TimeTrade, 88 percent of consumers said that when they have been helped by knowledgeable associates they are “somewhat likely” or “extremely likely” to make the purchase. Online shopping can’t compare to a great in-store experience when your visitors receive high-quality service from engaged employees.
Here are some apps to help empower your store employees to keep your customers happy and coming back.
Zipline helps retailers coordinate their stores by streamlining HQ-field communications while centralizing and customizing messages easily.
How they empower teams: Zipline helps teams move faster, be more productive and have more visibility in your organization by “Ziplining” your stores’ communication.
Recommend read: Brick and Mortar Success in a Digital World, on what retailers should and shouldn’t do to be successful.
AllWork makes connecting and working together easier for talent and businesses.
How they empower teams: AllWork helps companies manage their remote workforce and optimize their talent spend while providing workers with the ability to take control of their schedules, access new opportunities and maximize their income potential.
Recommended read: 5 Ways Technology Can Help You Increase Sales at Retail on key strategies for empowering employee engagement.
Deputy is an award-winning tool for managing the workforce.
How they empower teams: Deputy gives you insight over your business and workforce management. Some features include simplifying your scheduling, timesheets, employee communication and administration tasks.
Recommend read: Now it’s personal: survival of the fittest in retail on the importance of connecting what you want for your employees with what you want for your customers on a daily basis.
Hero's priority is to change the way the world shops by combining physical store and e-commerce, making it a lot more personal.
How they empower teams: Hero’s application represents a new way of working, giving them access to millions of online shoppers and not just customers passing through the store.
Recommend read: Selling iconic designs online - How Johnathon Adler maximizes its stores’ potential with HERO on empowering in-store teams within their Hero app. We love a good success story.
Kudos is a simple and efficient system for recognizing employees.
How they empower teams: Kudos was designed to engage and empower teams with enhanced communication, collaboration, and peer-to-peer recognition to help build a better culture.
Recommend read: How to Prevent Employee Burnout: 5 Tips to Keep Your Team Happy and Healthy on keeping modern workplaces productive by reducing employee burnout and acknowledging your team for their contributions.
Paycom is an HR technology product providing solutions for talent, time and labor, payroll, and HR management.
How they empower teams: Paycom enables employees to take the initiative of their own HR information.
Recommend read: How to Seriously Drive Employee Engagement on building a winning strategy towards reaching the larger, common goal for your employees.
Planday’s main focus is to drive managers and employees to work smarter.
How they empower teams: Planday helps businesses and employees collaborate by using shift planning, easy communication, streamlined HR processes, and online and mobile time.
Recommend read: How to Empower Your Workforce in Retail on improving employee satisfaction and retention while empowering your retail workforce.
Tulip assists companies to transform their shop floors digitally and gain real-time visibility in days of their production.
How they empower teams: Tulip allows manufacturers to build applications designed to streamline factory management processes. This helps in collecting data from people, machines, and other processes involved in your daily manufacturing operations.
Recommend read: The Customer-Retail Intimacy Equation on improving retail ways of the past with today’s new digital age.
When I Work uses text messaging, email, push notifications, and the web to communicate, alert, and notify your employees.
How they empower teams: Their product makes clocking in-and-out of your shifts easy, gives you the ability to track payroll hours quickly and conveniently, and prepare data for payroll processing.
Recommend read: One Million Hourly Workers Get Shift Done to help hourly teams work more efficiently.
The HCM system from Workday enables users to build strong employee teams by searching for talent and job profiles.
How they empower teams: Workday HCM helps managers and HR teams gain greater visibility in all operations of the workforce and prepare organizations for growth and expansion.
Recommend read: How to Make Digital Transformation a Reality on some lessons to help successfully advance your digital transformation strategy.